> ## Documentation Index
> Fetch the complete documentation index at: https://docs.incredibuild.com/llms.txt
> Use this file to discover all available pages before exploring further.

# User Management

Last updated on Jul 09, 2025

You need to log in every time you [access the Coordinator Manager](/linux/4.26.1/coord-access). A default user is created during installation with the username **ibadmin** and the password **ChangePass**. We recommend changing this as soon as you log in for the first time.

You can create and edit additional users. Each user is assigned a role the determines their level of permissions in the Coordinator Manager.

When a user is inactive in the user interface for more than 45 minutes, they need to log in again.

The **username** supports all characters other than " / \ \[ ] : ; | = , + \* ? \< >

## User Roles

* **Grid Admin:** Has full permissions to view and edit all items in the Coordinator Manager. The first user created is automatically assigned the role of Grid Admin.

* **Group Manager**: Has permissions to edit the Agents in the Agent List, as well as view (but not edit) the Settings and License areas.

* **Viewer:** Has permissions to view the Agent List, but cannot edit anything in the Coordinator Manager.

## Create a New User

1. In the **User Management** area, click **Add User**.

   <img src="https://mintcdn.com/incredibuild-docs-migrated/RiX-5Ccdjoyn4Ouf/images/linux/4.26.1/linux/linux_4/user_management_add1.jpg?fit=max&auto=format&n=RiX-5Ccdjoyn4Ouf&q=85&s=1886f0e26bbd3583e1028b054cf39c84" alt="" width="1912" height="418" data-path="images/linux/4.26.1/linux/linux_4/user_management_add1.jpg" />

2. Fill in the **Role** and **Password**, and any optional details that will help you manage your users and click **Add**.

   <img src="https://mintcdn.com/incredibuild-docs-migrated/J_sVr2026Q106xuu/images/linux/4.26.1/linux/linux_4/user_management_add2.jpg?fit=max&auto=format&n=J_sVr2026Q106xuu&q=85&s=ac8c462bd42cbaaf795c032dae1da343" alt="" width="1843" height="745" data-path="images/linux/4.26.1/linux/linux_4/user_management_add2.jpg" />

## Edit an Existing User

Grid Admin users can edit the details of any user by clicking the edit icon next to a single user and modifying the details.

<img src="https://mintcdn.com/incredibuild-docs-migrated/J_sVr2026Q106xuu/images/linux/4.26.1/linux/linux_4/user_management_edit1.jpg?fit=max&auto=format&n=J_sVr2026Q106xuu&q=85&s=9c490460633369d4dacbc0fee8e9b73d" alt="" width="1906" height="362" data-path="images/linux/4.26.1/linux/linux_4/user_management_edit1.jpg" />

<img src="https://mintcdn.com/incredibuild-docs-migrated/J_sVr2026Q106xuu/images/linux/4.26.1/linux/linux_4/user_management_edit2.jpg?fit=max&auto=format&n=J_sVr2026Q106xuu&q=85&s=11af541f245cac87a7bb8b74c563b340" alt="" width="1906" height="768" data-path="images/linux/4.26.1/linux/linux_4/user_management_edit2.jpg" />

Grid Admin users can also change a user's role directly in the User grid by using the Role dropdown.

<img src="https://mintcdn.com/incredibuild-docs-migrated/J_sVr2026Q106xuu/images/linux/4.26.1/linux/linux_4/user_management_edit3.jpg?fit=max&auto=format&n=J_sVr2026Q106xuu&q=85&s=5fa73766e31165dd9e8e984fe6a996d3" alt="" width="1887" height="405" data-path="images/linux/4.26.1/linux/linux_4/user_management_edit3.jpg" />

Additionally, all users can view and edit their own user details and password. For details, see below.

## View and Edit your User Details and Password

All users who are logged into the Coordinator Monitor can view and edit their user details and password in **My Profile** > **Profile Settings**.

<img src="https://mintcdn.com/incredibuild-docs-migrated/J_sVr2026Q106xuu/images/linux/4.26.1/linux/linux_4/user_view_profile1.jpg?fit=max&auto=format&n=J_sVr2026Q106xuu&q=85&s=8e182555ce83363ab1ad3b0290c86846" alt="" width="529" height="928" data-path="images/linux/4.26.1/linux/linux_4/user_view_profile1.jpg" />

<img src="https://mintcdn.com/incredibuild-docs-migrated/J_sVr2026Q106xuu/images/linux/4.26.1/linux/linux_4/user_view_profile2.jpg?fit=max&auto=format&n=J_sVr2026Q106xuu&q=85&s=0da8884635835c69166bbe6c4005abaf" alt="" width="1906" height="911" data-path="images/linux/4.26.1/linux/linux_4/user_view_profile2.jpg" />

## Forgot Username or Password

### Non-Admin User

If a user who is not an admin forgot their username or password, the following procedure can be used by their admin to set a new password:

1. Go to the Coordinator Manager > User Management area.

2. Select a user and click **Change Password**.

   <img src="https://mintcdn.com/incredibuild-docs-migrated/RiX-5Ccdjoyn4Ouf/images/linux/4.26.1/linux/change_user_password.png?fit=max&auto=format&n=RiX-5Ccdjoyn4Ouf&q=85&s=1ce92972ede6d44554d67c3cfeccde80" alt="" width="1920" height="652" data-path="images/linux/4.26.1/linux/change_user_password.png" />

### Admin User

If your Grid Admin user is locked out, or you forgot your password, use the following command. The -p flag will update the password to the input value. The -t Active flag will activate your user if it is locked. This must be done on the Coordinator machine in the command line:

```
cd /opt/incredibuild_management/ib_manager/
sudo ./manager updateUser -u <original username> -p <password> -t Active
```

If you forgot your Grid Admin username, you need to create a new Grid Admin user. Run the following command on the Coordinator machine in the command line:

```
cd /opt/incredibuild_management/ib_manager/
sudo ./manager createUser -u <new user name> -p <new password>
```

## Locking and Unlocking Users

If a user attempts to log in a number of times with the incorrect credentials, they will be locked out and see a screen like this:

<img src="https://mintcdn.com/incredibuild-docs-migrated/RiX-5Ccdjoyn4Ouf/images/linux/4.26.1/linux/linux_4/user_locked.png?fit=max&auto=format&n=RiX-5Ccdjoyn4Ouf&q=85&s=ccbe5525f96e755dc7a45faa37b2f1fa" alt="" width="1920" height="816" data-path="images/linux/4.26.1/linux/linux_4/user_locked.png" />

Any admin user can unlock another user by clicking **Unlock** in the user details and **Save**.

<img src="https://mintcdn.com/incredibuild-docs-migrated/RiX-5Ccdjoyn4Ouf/images/linux/4.26.1/linux/linux_4/unlock_user.png?fit=max&auto=format&n=RiX-5Ccdjoyn4Ouf&q=85&s=7106d89148cab2c30b3ec8960192e76a" alt="" width="1920" height="886" data-path="images/linux/4.26.1/linux/linux_4/unlock_user.png" />
